We’re only as good as our people. That’s why we employ exceptional individuals to ensure the best possible service for our customers.
We have a strong and dedicated team who all work towards a common goal – to be the best in the business. Our local knowledge and extensive industry experience is second to none, and our staff are empowered to make decisions efficiently and effectively, which is imperative in the fuel industry.
There are many factors that govern the success of any organisation, but the one constant is people. Our talent underpins everything that we achieve within our business: growth, innovation, and efficiency gains. It’s all about our people. And trust us, they care.
Marano’s Fuel recently won a Gold Award for Excellence in Customer Service at the Australian Business Quality Awards, with feedback including:
- Very reliable and responsive
- Easy to deal with
- Extremely good customer service
- Management team is well qualified
- Very approachable people
Meet some of the team
Angelo is a third generation Marano involved in running the business.
Angelo, who has a Bachelor of Business (majoring in Business Management), is an experienced banker and was a business manager for eight years in the Mossman region.
He has been involved in the Marano’s Fuel business for more than 20 years, and has a multi-combination (class MC) license.
Luch joined Marano’s Fuel in 2010 having previously owned his own transport company.
Luch, who has a multi-combination (class MC) license, started his company as an owner driver, and grew it to 10 trucks, including road trains, running 24 hours a day, seven days a week.
Julie, who has a Bachelor of Business in Information Technology, came on board at Marano’s Fuel in early 2015.
Julie has more than 12 years’ experience in software implementations across multiple industries throughout Asia Pacific, Europe, and the Americas.
She has worked at ANZ (Business Banking section), before returning to her home town of Mossman to help implement new software systems to integrate head office and service station sites.
Michael has more than 10 years of experience in the fuel and oil industry, and prides himself on providing a high standard of customer service.
As Lubricant Manager, Michael is responsible for directing the daily operations of the lubricant operations, complying with Health, Safety, and Environment (HSE) requirements, and meeting customer service goals, while ensuring a safe, efficient, and well-maintained workplace.
Jemma joined Marano’s Fuel in July 2017 from Origin Energy, where she was the Health, Safety, and Environment (HSE) Coordinator for the LPG business, before moving into an Operations Coordinator role.
Jemma, who has an Advanced Diploma in Occupational Health and Safety, was previously an HSE Coordinator for an earthmoving business, which was contracted to Origin Energy in the LNG fields near Roma.
Since joining Marano’s, Jemma has improved the company’s safety standards and quality control measures, with the annual audit program now seeing continual improvement in the Workplace Health and Safety space for Marano’s Fuel.
Jemma brings a wealth of industry knowledge and experience to Marano’s, and her appointment is an indication of the high level of importance that the company places on a safe work environment.
Richie, who started at Marano's Fuel as a driver in 2010, has been Logistics Scheduler at the company since 2016.
Richie has a multi-combination (class MC) License, Dangerous Goods License, Safe Load Program (SLP) qualifications, and a range of heavy equipment tickets.
He is a also a qualified bunkerman, which means he can transfer fuel from shore to a ship including navy vessels, and is undertaking further education that will qualify him to perform driver training and assessments.
Richie joined Marano's from Mount Carbine Quarries, where he was Senior Site Executive.